Cold Shoulder Top

We offer free standard shipping across India on all orders.

• Standard Shipping: Orders are usually delivered within 7–10 business days (Monday–Friday) from the date of dispatch. Delivery timelines may vary slightly depending on your location and courier service availability.
  
• Express Shipping: Need your order sooner? We offer express shipping on select products. This service is prepaid and chargeable based on parcel weight. To request express delivery, please contact us via WhatsApp at +91 93557 19966 or email us at info@julietisdead.com.
  
• Indo-Western Collection: Orders from our Indo-Western range are dispatched within 6–7 business days (Monday–Friday).
  

For more details check out our Shipping & Delivery Policy.

Returns & Refunds:

Please be advised that we are unable to accept returns or provide refunds under any circumstances.

Exchange Policy:

Final Sale Items: No exchange or return.

Non-Sale Items: Size exchanges must be requested within 14 days and returned within 10 working days (domestic orders).

Conditions

• Item must be in original, unworn, and unused condition with all tags and security straps attached.
• Customers are responsible for return shipping; tracked service recommended.

Quality Issues: We will arrange collection within specified working days.

Defective or Damaged Goods:

Full Refund: For manufacturing defects not caused by misuse.

Reporting: Defects must be reported immediately.

Collection: We will collect the defective item.

Conditions

• Item must be unworn, unused, with tags/security straps intact.
• Return all original packaging.
• Customer covers return shipping unless it's our error or wrong product sent.

For more details check out our Returns & Exchange Policy