Partial Payment

We offer free standard shipping across India on all orders.

• Standard Shipping: Orders are usually delivered within 7–10 business days (Monday–Friday) from the date of dispatch. Delivery timelines may vary slightly depending on your location and courier service availability.
  
• Express Shipping: Need your order sooner? We offer express shipping on select products. This service is prepaid and chargeable based on parcel weight. To request express delivery, please contact us via WhatsApp at +91 93557 19966 or email us at info@julietisdead.com.
  
• Indo-Western Collection: Orders from our Indo-Western range are dispatched within 6–7 business days (Monday–Friday).
  

For more details check out our Shipping & Delivery Policy.

Returns & Refunds

We do not offer returns or refunds on orders once delivered. If you receive a product with a manufacturing defect or an incorrect item, please contact us within 3 days of delivery. Once the issue has been reviewed and verified by our team, a full refund will be processed for eligible defective or incorrect items only.

Exchanges

We offer a one-time exchange on eligible orders within 7 days of delivery, subject to product availability.

To be eligible, the item must be:

• Unworn, unused and unwashed.
• Returned with all original tags attached and in its original packaging.

Please note that custom-made orders and clearance pieces are not eligible for exchange.

For complete details, please refer to our Returns & Exchange Policy.