Plum Lace Cape Set

We offer free standard shipping across India on all orders.

• Standard Shipping: Orders are usually delivered within 7–10 business days (Monday–Friday) from the date of dispatch. Delivery timelines may vary slightly depending on your location and courier service availability.
  
• Express Shipping: Need your order sooner? We offer express shipping on select products. This service is prepaid and chargeable based on parcel weight. To request express delivery, please contact us via WhatsApp at +91 93557 19966 or email us at info@julietisdead.com.
  
• Indo-Western Collection: Orders from our Indo-Western range are dispatched within 6–7 business days (Monday–Friday).
  

For more details check out our Shipping & Delivery Policy.

Returns & Refunds

We do not offer returns or refunds on orders once delivered. If you receive a product with a verified manufacturing defect or an incorrect item, please contact us within 3 days of delivery at info@julietisdead.com or via WhatsApp. Once reviewed and approved, we will arrange the return and an appropriate resolution. Slight colour variations due to screen settings or lighting are not considered defects.

Exchanges

We offer a one-time exchange on eligible orders within 7 days of delivery, subject to product availability. The exchanged product must be of the same value; if you choose a higher-priced piece, the difference must be paid before dispatch.

To be eligible, the item must be:

• Unworn, unused and unwashed.
• Returned with all original tags attached and in its original packaging.

Custom-made or customised orders (including custom sizing, length or colour) and clearance pieces are not eligible for exchange.

Payment & Cancellation

Orders cannot be cancelled once confirmed. The 10% advance on partially paid orders is non-refundable if the order is refused at delivery or returned undelivered.

International orders are not eligible for returns or exchanges.

For complete details, please refer to our Returns & Exchange Policy.